Privacy Policy

Last updated: September 1, 2026

1. Who we are

This website is operated by KNOCE ("we," "us"), an industrial technology company based in Houston, Texas and part of the Knomatic family of companies. Questions about this policy can be sent to info@knocesystems.com.

2. Scope of this policy

This policy covers information collected through knocesystems.com. It does not cover operational data processed by the KNOCE platform or KNO1-PLC hardware on behalf of customers — that data is governed by the agreements between KNOCE, its partners, and each customer, including any data-processing terms in those agreements.

3. Information we collect

• Information you send us. When you email us, request a demo, or contact us as a prospective partner, we receive the information you choose to include: your name, company, role, contact details, and the content of your message.
• Technical information. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) for security and reliability.
• Anonymous usage events. To understand which pages and buttons matter to visitors, this site records cookie-free, first-party usage events on our own server: the page viewed, the button clicked, the referring site's domain, whether the device is mobile or desktop, and the time to the minute. These events contain no IP address and no identifier, cannot be linked to you, honor your browser's Do Not Track signal, and are never shared. No third-party analytics, advertising, or session-recording tools are used.
• Walkthrough requests. If you submit the request form, we store what you entered — name, company, role, work email, equipment, asset count, and the problem you describe — on our server and send it to info@knocesystems.com so we can respond.
• Fonts. Typography is loaded from Google Fonts, which means your browser requests font files from Google's servers and Google receives your IP address as part of that request. See our Cookie Policy.

4. How we use information

We use the information above to respond to your inquiry, schedule demos, evaluate partnership requests, operate and secure the website, and comply with legal obligations. We do not sell personal information and we do not use it for third-party advertising.

5. Sharing

We share information only with service providers who help us operate — for example web hosting and email — and only as needed for them to provide those services; with professional advisers; when required by law; and in connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply to the transferred information.

6. Retention

We keep inquiry correspondence for as long as needed to respond and, where a business relationship follows, for the life of that relationship and any period required by law. Server logs are retained by our hosting provider under its own retention schedule.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. You can exercise these rights by emailing info@knocesystems.com. We will verify your identity before acting on a request and respond within the time required by applicable law.

8. International visitors

KNOCE is based in the United States. If you contact us from outside the U.S., the information you send will be processed in the U.S., where privacy laws may differ from those in your country.

9. Security

We use reasonable technical and organizational safeguards to protect information, including HTTPS on this site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

This website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes

We may update this policy from time to time. The date at the top shows when it was last revised; material changes will be noted on this page.